Hello,
Few days back, we have been reported by our branch staff that Business APP is running very slow mostly the page turns white without showing/loading the data. We have checked WAN connectivity on our ISP side and found no issues (delay/packet loss and other degradation). Meanwhile someone (branch staff) run continous ping (on a branch desktop PC) to remote IP (remote trust IP) and then Business APP reposnds well. The same procedure is now following by other branches, they must run a continous ping on a branch PC and the APP response is normal.
We have a Switch Juniper EX-2300 and firewall SRX320 in the branches. IPSec route based VPN's are bieng used.
We are not figouring out as what cuased this problem and why APP response is fine upon continous ping?